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Quality Management Consultancy
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Quality Management Consultancy, Jamaica & the US |
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Quality
Management Consultancy, Jamaica & the US Our Mission
To provide world-class consulting services in Quality,
Productivity and Customer Service Management to enable
our clients to achieve their goals of customer satisfaction and
increased profitability.
Our Vision
Our vision is to utilize our skills in making our contribution to transform the Caribbean into a world-class region providing goods and services to world-class standards. It is our firm conviction that the examples of world-class standards achieved throughout the Caribbean region in both the Public and Private sector can be replicated at a rapid rate to position the Caribbean region as a major player in the global marketplace in the 21st century. Our Team
Dr.Nsombi Jaja
is a Quality Management Consultant with a proven track record in
implementing Quality Management systems in a wide range of
organizations throughout the Caribbean and South Florida.
Nsombi received her training in quality through two fellowship awards from UNIDO and the Government of Japan and one fellowship award from the Government of Sweden. These fellowships funded courses of study in practical work as well as exposure and application of the Japanese system of Quality Control and Quality Management in Japan and Malaysia. Foundation training in Quality Management was provided by the Juran Institute Inc. USA. She has served as presenter and moderator on several Juran Institute’s conferences. She has been rated by Joe DeFeo, CEO of Juran Institute as being on par with any member of the ‘A’ list of Juran Institute’s consultants. Nsombi holds a BS. in Pure and Applied Chemistry from the University of the West Indies (U.W.I.), the M.B.A. from U.W.I. – Cave Hill and the Doctorate in Business (DBA) from the University of Phoenix. Her dissertation focused on Spiritual Intelligence and Leadership. She is a personal coach with training from NTL. Primarily working in the field of Quality, Productivity & Customer Service since 1977, Dr. Jaja assists business enterprises in Jamaica and the Caribbean Region in developing and implementing company-wide management systems. She is currently the Managing Director and Consultant of Quality Management Consultancy Company Limited and President of QMC Inc. USA
Dr. Henley
Morgan -
Strategic Partner
CEO,
Caribbean Applied Technology Centre
Dr. Morgan is an experienced
Caribbean Consultant specializing in Organization
Development, Strategic
Planning and Human Resource Development. He has a proven track record in management and implementation of major internationally funded projects. Dr. Morgan is Chairman of Caribbean Applied Technology Centre, one of the Caribbean's most respected consulting firms. Trevor Little Managing Director, HRD Profiles Jamaica Limited Trevor Little is a highly respected professional with core competencies in the areas of industrial and engineering management, general management, project management, human resource management and information technology. His executive management experience spans a period of twenty five years having served as General Manager of Plastic Containers Limited, Vice President Group Operations at Thermo Plastics Jamaica Limited and Managing Director of HRD Profiles. Mr. Little is Managing Director of HRD Profiles Jamaica Limited and Regional Director of Profiles International, one of the world's leading developer of employee evaluation assessments. Trevor has managed HRD Profiles since its inception and has assisted many local and regional organizations improve their competitiveness through more effective people management. Trevor Little was educated at the University of Technology, University of the West Indies Mona, U.W.I. Cave Hill (Barbados) and California Coast University where he is currently pursuing a Doctorate in Business Administration (DBA).
Our services are designed to deliver quantifiable results to
our clients.
Services include:
This
involves education and training to ensure that everyone is
equipped to play their part in the Quality Management (QM)
process.Comprehensive Training in Quality Management and Related Areas
Full
Scale QM Implementation
This involves the
design and implementation of a tailor-made process to address
the needs and requirements of our clients. During this process
we work closely with the Senior Management Team in integrating
quality into the business strategy to ensure achievement of
customer satisfaction and cost reduction goals. Comprehensive Range of Support Tools This includes a detailed and flexible package of training materials, tools, techniques, handbooks and videotapes.
Our Clients :
The
following is a representative sample of clients we
have worked with or are working with.
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